Privacy Policy
Boss Level Oy & Boss Level FZE
Privacy Policy according to European GDPR 679/2016
General Data Protection Regulation
Boss Level Oy Limited – www.teknoparrot.com
OUR PRIVACY POLICY
This Privacy Policy outlines the procedures governing the management of personal data collected from clients who purchase software licenses from Boss Level Oy Ltd through the website www.teknoparrot.com. Sales transactions are conducted by Boss Level FZE acting solely as a sales intermediary, while all technical support, customer service, and product-related matters are handled exclusively by Boss Level Oy.
This Privacy Policy is provided in accordance with Articles 13 and 14 of the European Union Regulation 2016/679 (the "General Data Protection Regulation" or "GDPR") for those accessing the website www.teknoparrot.com.
DATA CONTROLLERS AND TECHNICAL PARTNER
Primary Data Controller
Boss Level Oy Limited (Finnish legal entity)
Address: Käenkuja 8 C 34 b, 00500 Helsinki, Finland
Responsibilities:
- All intellectual property ownership
- Software development and technical operations
- Customer support and technical assistance
- Data processing for product delivery and support
- Website content and operations
Sales Intermediary (Limited Role)
Boss Level FZE (UAE - Ajman Freezone entity)
Sole Responsibility: Processing sales transactions through Paddle.com
Explicitly NOT responsible for:
- Customer support or technical assistance
- Software development, modification, or maintenance
- Emulator functionality or compatibility
- Content, ROMs, or any intellectual property matters
- Technical troubleshooting or user guidance
- Any post-sale customer service
Technical Partner
Paddle.com Market Limited (UK entity)
Responsibilities:
- Payment processing infrastructure
- Currency conversions and tax calculations
- Transaction security and billing
- E-commerce platform services
Relationship Clarification:
- Boss Level Oy owns and develops all software products
- Boss Level FZE processes sales only - no other involvement
- Paddle handles payment infrastructure
- ALL customer-facing operations are handled by Boss Level Oy
GENERAL INFORMATION
Boss Level Oy has chosen to implement the GDPR as a framework to safeguard personal data. All data processing is conducted by Boss Level Oy, with Boss Level FZE having access only to sales transaction data necessary for processing purchases through Paddle.
Important: Boss Level FZE acts solely as a sales intermediary and has no involvement in:
- Software development or emulator functionality
- Customer support or technical assistance
- Content creation or intellectual property matters
- Any operational aspects of the software products
LEGAL BASES
According to Article 6 of the GDPR, the legal bases for collecting and processing your data include:
- Consent for marketing communications (Boss Level Oy only)
- Contractual necessity for license delivery and support (Boss Level Oy)
- Compliance with legal obligations for tax and financial records (both entities for their respective roles)
- Legitimate interests for business operations and security (Boss Level Oy)
COLLECTION, USAGE AND PURPOSE OF DATA
Data Collection by Boss Level Oy:
- Customer support communications
- Technical assistance requests
- Software usage analytics (anonymous)
- Website functionality data
- License activation and delivery
Data Collection by Boss Level FZE:
- Limited to sales transactions only
- Customer name and email for purchase processing
- Purchase history for sales records
- No technical, support, or product-related data
Data Usage Purposes:
Boss Level Oy:
- License delivery and activation
- Customer support and technical assistance
- Software development and improvement
- Security and fraud prevention
- Legal compliance for operations
Boss Level FZE:
- Sales transaction processing only
- Financial record keeping for sales
- Legal compliance for sales activities only
Data Sharing:
- Boss Level FZE to Boss Level Oy: Customer purchase information for license delivery
- Boss Level Oy to Boss Level FZE: None (except sales confirmations)
- Paddle: Payment and billing information according to their privacy policy
- No other third parties receive customer data
DATA PROCESSING LOCATIONS
Personal data may be processed in:
- Finland (Boss Level Oy - all operations except sales)
- UAE (Boss Level FZE - sales transactions only)
- UK (Paddle - payment processing)
- EU (various cloud services with adequate protection)
All data transfers outside the EU use appropriate safeguards including adequacy decisions or Standard Contractual Clauses.
RIGHTS OF USERS
You can exercise all GDPR rights by contacting:
For all product, technical, and support matters:
Boss Level Oy: bosslevelarcade@gmail.com
For sales transaction inquiries only:
Paddle support: www.paddle.net
Rights include: access, rectification, erasure, restriction, objection, data portability, and complaint filing with supervisory authorities.
CONTACT INFORMATION
Primary Contact (All matters except sales transactions):
Boss Level Oy Limited
Email: bosslevelarcade@gmail.com
Address: Käenkuja 8 C 34 b, 00500 Helsinki, Finland
Sales Transactions Only:
Paddle.com support: www.paddle.net
UPDATES TO THIS POLICY
Updates will be posted at: teknoparrot.com/privacy-policy