Privacy Policy

Boss Level Oy & Boss Level FZE
GDPR 679/2016 (EU/EEA users)

Overview

This Privacy Policy explains how personal data is processed when users access and purchase TeknoParrot subscriptions via teknoparrot.com.

TeknoParrot Licensing Structure

TeknoParrot software, trademarks, and intellectual property are owned by:

Nico Mario Giansanti (the "IP Owner", UAE tax resident)

The IP Owner has granted separate, non-exclusive licenses to:

Boss Level Oy Limited (Finland) for TeknoParrot Legacy Platform operations
Boss Level FZE (Ajman Free Zone, UAE) for TeknoParrot New Platform operations

Which entity is your contractual counterparty and data controller depends on which platform you purchase/use.

Data Controllers

1) Legacy Platform (Boss Level Oy Limited)

Data Controller for Legacy Platform user accounts, legacy subscriptions, and Legacy customer support.

Boss Level Oy Limited
Business ID (Y-tunnus): 3270975-5
Address: Käenkuja 8 C 34 b, 00500 Helsinki, Finland
Email: help@teknoparrot.com

2) New Platform (Boss Level FZE)

Data Controller for New Platform user accounts, new subscriptions, and New Platform customer support.

Boss Level FZE
License No: 41823
Address: Ajman Free Zone, C1 Building, Office SF5240, Ajman, UAE
Email: help@teknoparrot.com

Note: Support requests sent to help@teknoparrot.com may be processed by the relevant entity depending on the platform concerned.

Payment Processor / Merchant of Record

For New Platform purchases, payment processing and merchant-of-record services may be provided by a third-party payment provider (e.g., Paddle) according to their terms and privacy policy.

Payment Provider (New Platform):

Paddle.com Market Limited (UK)
Website: www.paddle.net

For Legacy purchases, payment processing may be handled by Boss Level Oy and/or its payment providers depending on the checkout flow in use at the time.

Categories of Personal Data

Depending on platform and user actions, we may process:

Account identifiers (email, account ID)
Purchase data (subscription type, dates, invoices/receipts, payment status)
Customer support communications (messages, attachments you send)
Technical/security data (IP address, device/browser metadata, logs)
Compliance data (records needed for accounting, tax, fraud prevention)

We do not intentionally collect special category data. Please avoid including sensitive data in support messages unless necessary.

Purposes and Legal Bases (GDPR Art. 6)

We process personal data for:

Contract performance (Art. 6(1)(b)):
- Create/maintain accounts, deliver subscriptions, provide customer support
Legal obligations (Art. 6(1)(c)):
- Accounting, tax, statutory record-keeping
Legitimate interests (Art. 6(1)(f)):
- Security, fraud prevention, service reliability, dispute handling
Consent (Art. 6(1)(a)) where applicable:
- Optional marketing communications (if implemented)

Data Sharing / Recipients

We may share data with:

Payment providers (e.g., Paddle) for billing/transactions (New Platform)
Hosting and infrastructure providers used to operate the website/services
Professional advisors when necessary (accounting, legal)
Authorities where required by law

We do not sell personal data.

International Transfers

Personal data may be processed in Finland (Boss Level Oy), the UAE (Boss Level FZE), the UK (payment provider), and other countries where our service providers operate. Where required, transfers are protected using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Retention

We keep personal data only as long as necessary for:

Providing the service and support
Complying with legal/accounting retention requirements
Resolving disputes and enforcing agreements

Your Rights

Depending on your location, you may have rights including access, rectification, erasure, restriction, objection, and data portability.

To exercise rights, contact: help@teknoparrot.com

Please include which platform (Legacy/New) your request relates to.

You may also lodge a complaint with your local supervisory authority.

Updates

We may update this Privacy Policy from time to time. Updates will be posted at:

teknoparrot.com/privacy-policy.html